Troubleshooting Steps: If the Xbox does not play the game or It turns on but screen goes black : Please power cycle the unit by unplugging it from the wall, waiting 10 seconds and plugging it back in and power on the device. We carry many brand names such as HP, Apple, iPhone, Canon, Braun, Philips, iPads, Nintendo, Samsung, Cisco, Kodak, Pandigital, Microsoft, Motorola, Samsung Galaxy, Android, Dell and tons more! We accept no responsibility for loss or damage items in return transit.Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price. This listing is currently undergoing maintenance, we apologise for any inconvenience caused. The item "Xbox One 500GB Console (Certified Refurbished)" is in sale since Wednesday, February 22, 2017. This item is in the category "Video Games & Consoles\Video Game Consoles". The seller is "nationwidedistributors" and is located in Burbank, California. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, South Korea, Indonesia, Taiwan, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Russian federation, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Chile, Colombia, Costa rica, Panama, Trinidad and tobago, Guatemala, Honduras, Jamaica, Antigua and barbuda, Aruba, Belize, Dominica, Grenada, Saint kitts and nevis, Saint lucia, Montserrat, Turks and caicos islands, Barbados, Bangladesh, Bermuda, Brunei darussalam, Bolivia, Ecuador, Egypt, French guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman islands, Liechtenstein, Sri lanka, Luxembourg, Monaco, Macao, Martinique, Maldives, Nicaragua, Oman, Pakistan, Paraguay, Reunion.